Customer Experience Management & User Operations
Build a main platform for customer experience management and user operations, analyze the patterns of user churn, repurchases, and even customer flow in the stores through research on customer experience.
1. Based on your overall experience, how satisfied is your shopping experience this time?
very unsatisfied
very satisfid
2. What problems did you encounter during the XXX process?
Scene 1
Scene 2
Scene 3
Scene 4
Scene 5
Scene 6
Diversified Research Output
Importance of Experience
Positive correlation between experience and total customer flow
Your Ideal Data Service Partner